Delivery & Returns

Delivery

A specialist art courier is used for safe delivery and complete protection of your purchased item, please enquire regarding delivery cost [shared between artist and customer]. A delivery date can only be confirmed once an order is finalised but an estimated date can be provided at time of enquiry.

Delivery costs [1m sq and less]:

Into the London and South East area – £25.00 + vat.  For postcodes CT, ME SS and CM please add £10.00 + vat.

Midlands £30 + vat.

East Anglia, Lancashire and South Yorkshire – £35.00 + vat

We can also offer services to Scotland [not the far North], Wales and UK areas not mentioned above so please enquire for costs.  international delivery can also be arranged.

For paintings larger than 1 m sq there is a small additional charge.

Delivery days/frequency:

Cornwall, Bristol and Bath – deliveries every Tuesday

London and the South East – twice weekly

The North – every 3 weeks

Arrangements:

The Courier service will arrange with the client the day and time of delivery and they work to a pre advised one hour time window.

Returns

The artist is committed to providing a quality product, however, if for any reason you are not completely satisfied with your purchase, you may return it in pristine condition within 7 working days [please contact for return address and requirements for packing item]. A full refund will be sent for the cost of the item, excluding shipping costs if using the artist’s approved delivery service.

Note: If using an alternative delivery service, payment is to be made directly by the purchaser – please ensure that the packaging meets with their approved standard and is insured by them [please note that some delivery services may not insure a glazed item or may charge a premium].  Please also ensure that you get proof of delivery or tracking number as return shipping and any liability for items getting damaged or lost during transit is the responsibility of the purchaser.

error: © Shirley Kirkcaldy